A Nigerian woman based in Canada has taken to social media to cry out after allegedly losing money from her bank account through unauthorized transactions.
According to her, she woke up to multiple debit alerts and email notifications from Access Bank, only to discover that funds were allegedly being transferred out of her account in repeated batches of ₦20,000.
Narrating her experience, she said:
“This morning, I woke up to a series of debit and email alerts from Access Bank. When I opened my banking app, I saw that money was actively being transferred out — ₦20,000, ₦20,000. They were using the transfer code.”
The woman explained that she immediately informed her husband and asked her mother-in-law to visit the bank on their behalf while they also tried to trace the issue with MTN Nigeria.
She claimed the bank allegedly suggested that her phone number may have been compromised, while MTN reportedly maintained that a PIN would still have been required before any transaction could be completed.
“The bank told my mother-in-law and also told me over the phone that I should contact my service provider because they most likely sold the number,” she said.
“MTN admitted the number may have been sold, but they also said a PIN would still have been needed to transfer money. Now the bank is saying there’s nothing they can do. Can somebody help me?”
Her story has since sparked reactions online, with many Nigerians sharing similar experiences involving banking fraud and SIM-related scams. Several social media users also advised her to escalate the matter to the appropriate authorities.
The incident has once again raised concerns about banking security, SIM swap fraud, and the safety of customers’ funds in Nigeria.
