Nigerian businessman, Isaac Fayose, has sparked reactions online after calling out Arik Air over what he described as a frustrating and unacceptable travel experience.
Taking to social media, Fayose expressed anger after his scheduled Abuja-bound flight reportedly faced delays before being abruptly cancelled without prior notice.
According to him, the flight, initially set for 1:00 PM, was pushed to later hours before passengers were eventually informed it would no longer take off — leaving many stranded at the airport.
His major concern, however, was the airline’s refund process, which he described as stressful and slow.
“They took our money… and now they’re asking us to go and apply for a refund that could take weeks,” he said, voicing his frustration.
Fayose went further to label the airline’s actions as fraudulent, warning others to avoid booking with them while also threatening to take legal action over the incident.
The development has reignited conversations around customer service in Nigeria’s aviation sector, with many passengers sharing similar experiences involving flight delays, cancellations, and refund struggles.
As reactions continue to pour in, the situation highlights growing concerns about accountability and consumer rights within the country’s domestic airline industry.
“Our local airport is h0t like f!re, ARIK airways is another us£less airline, please stop booking them. They took our money to Abuja and instead of them to refund us, they’re telling us to go apply for 3 weeks, our flight was suppose to be for 1pm but they postponed it till past… pic.twitter.com/gnGfTMvPuB
— Oyindamola🙄 (@dammiedammie35) April 20, 2026

